This Quarter in DigitalQ4 2022

The Advisors Plus Digital Consulting and Subscription services combine the competitive intelligence from the Digital Banking Analyzer with quarterly insights and digital best practices from industry experts to help you boost your credit union’s digital offerings. 

We invite you to view the latest quarterly webcasts and download the full quarterly report to learn more about current industry trends and topics, and gain insight from subject matter experts in the field.  

The report leverages market insights from the Digital Banking Analyzer. In this issue of This Quarter in Digital, we look at embedded finance – and, specifically, the rise of buy now, pay later (BNPL). Payments and lending are transforming, and we explore some of the factors that are driving both the market and consumers’ digital journeys. Also in this issue, we look at digital assistance and the rise of virtual assistance. The technology behind bank chatbots is becoming increasingly powerful and good data management is equipping institutions with near-fully automated customer assistance capabilities, and developments are moving fast. We present some leading examples and discuss what credit unions can learn. Aspiration is our featured fintech, and we look at the busy year American Express has had. Stay tuned for the next This Quarter in Digital.

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